← Iva

Terms of Service

Last updated: October 25, 2026

What Iva is

Iva is a chat-based trip planner: it searches real flight and accommodation prices on your behalf and puts together a plan with links to book. Iva is not a booking platform — every booking happens on the airline’s, hotel’s, or partner site’s own page, under their own terms, not ours. We don’t process bookings, and we don’t guarantee that a price is still available by the time you get there — prices change, sometimes within minutes, on the partner’s side, not ours.

Your account

One account per person. You’re responsible for keeping your password to yourself and for anything that happens under your account. Tell us if you think someone else has access to it.

Free service and affiliate links

Iva is free to use. We don’t sell, book or hold anything for you: when you follow a link from the chat, you book on the partner’s own website, under their terms.

Some links in the chat are affiliate links. If you book through one, Iva may earn a commission from the partner — at no extra cost to you, and without changing the price you pay.

Prices and availability shown in the chat are guides from third-party sources and can differ on the partner’s site. We may change or end the free service at any time.

Using Iva fairly

Iva is for planning your own trips. Please don’t: automate or script requests to the service, or try to extract or resell the data it returns at scale. We may suspend or delete an account that does.

No guarantee on prices or availability

Prices and availability come from third-party sources (airlines, accommodation platforms) at the moment you search. We show what those sources actually returned, but we don’t control them and can’t guarantee a price holds until you complete a booking elsewhere.

Limitation of liability

Iva is provided as a planning tool, without warranty of any kind. To the fullest extent the law allows, we aren’t liable for a booking you make on a partner’s site, for decisions made based on a plan Iva produced, or for any indirect or consequential loss. Because Iva is free to use, our total liability for any claim is limited to the minimum the law allows.

Ending your account

You can delete your account at any time from your profile — see our Privacy Policy for exactly what that does. We may suspend or terminate an account that breaks these terms, notifying you where we reasonably can.

Changes to these terms

We may update these terms as the service changes. We’ll update the date above, and let you know directly about a meaningful change.

Governing law

Israel, without regard to its conflict-of-law rules.

Contact

hello@ivatrip.com